The Taggart Group of Companies is pleased to announce that on September 1st, 2021, they acquired Tartan Homes. The Taggart Group and Tartan have a long-standing history and partnership, and together have built some of Ottawa’s most well-known subdivisions. As distinct and reputable home builders in Ottawa, the companies hold similar values and principles. The synergies between the two companies will drive value for employees, homeowners, and communities alike.
The acquisition of Tartan Homes includes their land, design centre, and current project sites, as well as welcoming Tartan’s employees to the Taggart team. Tartan will continue to operate as a separate entity under the umbrella of the Taggart Group of Companies. Through this acquisition, both Tamarack and Tartan will be able to accelerate their strategic growth plans, while continuing to deliver some of the highest quality homes in the National Capital Region.
There will be no change to any of the operations at Tartan Homes. All Agreements of Purchase and Sale with current and future Tartan customers, and all contracts and related obligations with subcontractors and strategic partners will remain in place.
To our valued Homeowners, Guests, and Partners,
The COVID-19 pandemic is an unprecedented challenge that we at Tamarack Homes are monitoring very closely. We are currently following all guidelines published by Ottawa/Kingston Public Health to protect the health and safety of our employees, homeowners, partners, and other guests. Our goal is to continue to provide the quality of service that our homeowners expect, while ensuring our employees are healthy, safe, and have continued job security during these trying times. Below is some information regarding how we are addressing this situation. For more information, please get in touch with us by telephone or email (all contact information is available on our website).
Tamarack Sales Offices & Model Homes
Our sales offices and model homes are open to the public during our posted operating hours on our website. The Health & Safety of our employees and our new homeowners is our priority. Our sales teams are available in person, by phone, email, and virtual meetings to answer any of your questions and help guide and support you through your homebuying experience. Our sales office doors remain locked to allow for capacity management, please knock on the door or phone the office when you arrive, and you will be asked to fill out our COVID screening form (by website or QR code) and then be directed to the model homes. We are allowing one group/family at a time in each model home, masks and sanitizing are mandatory.
Tamarack Construction Sites
While our sites remain operational, we have put in place heightened hygiene and cleanliness standards in order to protect our employees and subcontractors. Our staff are observing physical distancing, increased handwashing, and disinfecting all surfaces regularly. If you have questions regarding your home that is currently under construction, please contact your customer service representative.
During this time of difficulty, supporting our local community has never been more important. Tamarack Homes and the Taggart Parkes Foundation are proud to be actively supporting local charities including the Ottawa Food Bank and the Youth Services Bureau through financial donations to help meet the increased need for these services during the COVID-19 pandemic.
We appreciate your understanding, patience, and cooperation at this time. This situation is evolving rapidly, and we will be doing everything within our power to ensure the health and safety of our employees and our homeowners. We would like to thank our dedicated employees and assure them that their efforts and continued dedication are greatly appreciated during this uncertain time.
At Tamarack Homes, we are committed to providing a safe, productive, and healthy working environment for our employees, contractors, clients, and guests. Everyone has the right to feel safe at work, and that includes our customer service, sales, design, administrative, and construction staff. While we recognize that going through the process of purchasing a new home can be stressful, we want our customers to know that our team is here to help. Our goal is to build healthy, collaborative relationships between our customers and our service staff, so that any issues can be resolved as quickly as possible, and our customers can have peace of mind when it comes to their new home.
We recognize and appreciate that over the course of the construction process, there may be delays and other issues that impact the customer’s experience. Our team of employees are ready and willing to assist our customers through this process. However, in no instance is it appropriate for a customer to verbally or physically harass, bully, swear at, or threaten any staff member. This includes interactions that occur in person, over the phone, and online/via email.
For further clarity, verbal and/or physical harassment/bullying is defined as:
In cases where inappropriate behaviour, harassment or bullying takes place, the staff member will ask the individual to stop the behaviour so that a productive conversation can occur. Sometimes, this may involve scheduling another interaction at a later date to allow time for both parties to further consider the issue. If the behaviour continues, the staff member will escalate the issue to the Customer Service Manager, who will further escalate the issue to senior management if needed. These issues are taken seriously, and Tamarack is committed to providing excellent customer service while ensuring that our employees feel safe and are protected from undue harm while at work. In extreme cases, Tamarack will not hesitate to involve the police if such action is deemed necessary.
Please note that all customer service requests must be placed on the phone or via email. No in-person visits are accepted at any Tamarack location, unless previously scheduled and agreed upon.